Shipping policy

Shipping Policy

We rely on our trusted world-class shipping partners for all of our shipping needs. Our shipping and processing fees cover your order's processing, handling, packing, and delivery. Delivery fees Do not include gift wrap or surcharges that may apply to some items. We do not ship to PO Boxes. Instead, our products are delivered in the following ways:

  • Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address.
  • Local pickup from a UPS Access Point. Never miss a delivery again by selecting UPS Access Point at checkout. You will receive an e-mail notification when your order has arrived at the chosen location. You can then pick up within seven days at a time convenient to you.
  • Truck Delivery for most larger items and other items that exceed parcel carrier shipping weight limits; usually includes our Premium White Glove service and Unlimited Items for a Flat Rate fee. Doorstep delivery may be available at a reduced Flat Rate; does not include assembly, and you are responsible for bringing the items into your business or home.

     Standard shipping

    Front Door items ship from our warehouse and arrive within 3-5 business days of receiving your order.

    Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.